Privacy Policy 7p777 — How We Protect Malaysian Players' Data & Privacy

This Privacy Policy applies to all personal information you provide to 7p777 through any channel — including account registration, deposits and withdrawals via Touch 'n Go eWallet, GrabPay, DuitNow, FPX, Boost or ShopeePay, use of games and Sports Betting, interactions with our customer support team, and use of the 7p777 website and mobile app.

7p777 is the data controller for all personal information collected through our platform. This means we are responsible for ensuring your data is handled in accordance with this policy and the relevant data protection standards.

This Privacy Policy should be read together with Terms & Conditions 7p777, which is a separate document governing the overall contractual relationship between you and our platform.

7p777 collects several categories of personal data from our members. Below is a full list of the data we collect and the reasons for collecting it:

7p777 only collects data that is strictly necessary for the stated purpose. We do not collect sensitive data such as health information or criminal records except in very limited circumstances and on a valid legal basis.

Every piece of data collected by 7p777 has a clear and legitimate purpose. Below is a full list of the purposes for which we use our members' personal data:

• Account management — Creates and maintains your 7p777 account, verifies your identity, processes logins, and provides access to the platform.
• Payment processing — Processes deposits via Touch 'n Go eWallet, GrabPay, DuitNow, FPX, Boost, and ShopeePay, and handles withdrawal of winnings to your Malaysian account within 15–30 minutes.
• Legal and regulatory compliance — Comply with KYC requirements, anti-money laundering (AML) obligations, and any other legal requirements applicable to 7p777's operations.
• Fraud prevention and security — Detecting and preventing identity fraud, bonus abuse, money laundering, and any activity that violates 7p777's Terms & Conditions.
• Responsible gambling — Monitoring gameplay patterns to identify signs of problem gambling and taking proactive protective action where necessary.
• Customer support — Provides relevant and effective assistance when you reach out to the 7p777 support team via live chat, email, or WhatsApp.
• Platform improvement — Analyzing usage patterns to improve the 7p777 platform experience, develop new features and optimize performance.
• Service communications — Sends important notifications regarding your account, policy updates, and relevant security information.
• Marketing communications — With your consent, sending information about promotions, new bonuses and 7p777 special offers relevant to your interests. You may opt out of marketing communications at any time.

7p777 will not use your personal data for any purpose beyond those stated above without first obtaining your consent or establishing a valid legal basis.

7p777 does not sell or rent your personal data to any third party. However, there are limited circumstances in which we may need to share your data with other parties. This only occurs on a valid legal basis and within strictly defined limits:

• Payment service providers — Touch 'n Go eWallet, GrabPay, DuitNow, FPX, Boost, and ShopeePay receive the transaction information required to process your deposits and withdrawals. These providers are bound by strict confidentiality agreements and their own security standards.
• Game providers — Gaming companies such as Pragmatic Play, PG Soft, and live casino providers receive the technical data required to deliver games to you. They do not receive your personally identifiable information beyond what is technically necessary.
• Regulatory bodies and law enforcement — 7p777 may be required to disclose your data to the relevant authorities if mandated by law, court order, or regulatory requirement. This includes cases involving fraud, money laundering, or public safety.
• Technical service providers — IT infrastructure, cloud hosting, and cybersecurity providers that support 7p777's platform operations. All such providers are bound by data processing agreements requiring them to handle your data to a high privacy standard.
• Business transfers — In the event of a merger, acquisition, or sale of 7p777's assets, member data may be transferred to the acquiring entity. In such cases, members will be notified in advance and the new entity will be bound by this Privacy Policy.

The security of 7p777 members' data is a non-negotiable technical and operational priority. We implement multiple layers of protection to keep your data safe at all times:

• Data encryption in transit — All communications between your device and 7p777's servers are encrypted using TLS 1.3 with 256-bit SSL certificates. This ensures no third party can intercept or read your data in transit.
• Encryption of data at rest — Sensitive data stored in 7p777's databases is encrypted using strong encryption standards. Your password is stored in a one-way hashed format that cannot be decrypted by anyone, including our own staff.
• Tiered access control — Access to member data within 7p777 is restricted on a need-to-know basis. Only staff who require access to perform their duties can view your data, and every access is automatically logged.
• 24/7 security monitoring — Our threat detection system operates around the clock to identify and respond to any unauthorized access attempts, cyberattacks or system anomalies.
• Regular penetration testing — 7p777 conducts regular security assessments, including penetration testing by independent cybersecurity experts, to identify and remediate vulnerabilities before they can be exploited.
• Two-factor authentication — 7p777 supports two-factor authentication (2FA) for account login, providing an additional layer of security beyond your password.

Despite all these security measures, no online system is 100% immune to breaches. If you suspect your 7p777 account has been accessed without your authorisation, please contact our support team immediately via live chat for prompt action.

7p777 does not retain your personal data longer than necessary for the purposes set out in this Privacy Policy. Below are our retention period guidelines by data category:

• Active account data — Retained for the duration your account remains active on 7p777 and for 5 years after account closure, to meet legal compliance requirements and resolve any outstanding claims.
• Financial transaction records — Retained for a minimum of 7 years following each transaction, in line with standard financial and audit regulatory requirements in Malaysia.
• Customer support communication logs — Retained for 3 years from the date of last interaction to allow for resolution of any disputes that may arise.
• Technical data and access logs — Retained for 90 days for security and digital forensics purposes, then automatically deleted.
• Inactive account data — Accounts inactive for 5 years or more will be archived. Archived account data will be securely deleted after 7 years unless there is a legal requirement to retain it for longer.
• Marketing data — Retained until you withdraw consent or submit a deletion request, whichever comes first.

When data is no longer needed, 7p777 ensures it is deleted or anonymised securely using methods that meet industry standards for irreversible data deletion.

As a 7p777 member, you have several important rights regarding your personal data. These rights can be exercised at any time by contacting us at support@7p777-bangla.com:

To exercise any of the rights above, submit a written request to support@7p777-bangla.com with the subject line "Data Privacy Rights Request" along with your account details. 7p777 will acknowledge receipt within 3 business days and fulfill the request within 30 calendar days.

Please note that some requests may be subject to exceptions where 7p777 has a legal obligation to retain data even upon a deletion request — for example, financial transaction records required for legal compliance. In such cases, we will inform you of the applicable exception.

7p777 uses cookies and similar tracking technologies to enhance your experience on our platform. Below are the types of cookies we use and their purposes:

• Essential Cookies (Required) — Cookies required for the core operation of the 7p777 platform — including login, game sessions, and security. These cookies cannot be disabled, as the platform will not function properly without them.
• Preference Cookies — Storing your personal preferences such as display language, odds format, and display settings configured in your 7p777 account. These cookies make the platform easier to use by remembering your settings.
• Analytics Cookies — We use internal analytics to understand how members use the 7p777 platform. Data collected is anonymized and used solely to improve platform performance and design.
• Security Cookies — Helps 7p777 detect and prevent fraudulent activity, unauthorized access, and cyberattack attempts on your account.

The 7p777 platform is exclusively for individuals who are aged 18 years and above. We do not knowingly collect or process any personal data from children or individuals under the age of 18.

All new accounts go through an age verification process during registration. If 7p777 discovers that we have collected data from someone under 18 years of age, we will take the following steps immediately:

• Immediately closing the associated account and blocking platform access.
• Deletes all personal data associated with that account within 14 days.
• Freezing and managing any financial balance in the account in accordance with our policies and applicable legal requirements.

If you are a parent or guardian who believes your child under the age of 18 has registered an account with 7p777, please contact us immediately at support@7p777-bangla.com and we will take prompt action.

In the course of its operations, 7p777 may need to transfer your personal data to servers or service providers located outside Malaysia. This includes cloud infrastructure providers, international game providers and global technical support systems.

When cross-border data transfers occur, 7p777 ensures an equivalent level of protection consistent with the standards set out in this Privacy Policy through the following safeguard mechanisms:

• Contractually binding data processing agreements with all data recipients outside Malaysia, requiring them to uphold data protection standards equivalent to ours.
• Data transfers only to countries or entities with an adequate level of data protection.
• All data is encrypted during transfer to ensure its security even in the event of interception.

By using the 7p777 platform, you acknowledge and agree to the possibility of such cross-border data transfers, which are carried out with adequate safeguards as described above.

The 7p777 platform may contain links or integrations with third-party services such as payment providers (Touch 'n Go eWallet, GrabPay, DuitNow, FPX, Boost, ShopeePay) and game providers. Once you click a link that takes you away from the 7p777 platform, our Privacy Policy no longer applies.

We encourage you to review the Privacy Policy of every third-party platform you use in connection with your 7p777 account, especially the payment providers you choose for deposits and withdrawals. 7p777 is not responsible for the privacy practices or content of those third-party platforms.

7p777 reserves the right to update or amend this Privacy Policy from time to time in response to changes in law, technology, or our business practices. Where material changes are made to how we handle your personal data, we will:

• Updating the "Last Updated" date at the top of this document.
• Sending notifications to the email address registered to your 7p777 account at least 14 days before the material changes take effect.
• Displaying a clear notice on the 7p777 platform at login to inform you of any changes that are taking effect.

For minor changes that do not materially affect your privacy rights — such as correcting typos or providing clearer wording — we will simply update the document without a separate notification. We encourage you to review this 7p777 Privacy Policy periodically to stay informed on how we protect your information.

If you have any questions or concerns, or wish to exercise your privacy rights regarding 7p777's Privacy Policy, please contact us through the following channels:

• Email (recommended for privacy requests) — support@7p777-bangla.com with the subject line "Data Privacy Enquiry". We aim to respond within 3 business days.
• Live Chat — Available on the 7p777 platform, 24 hours a day, 7 days a week for general privacy inquiries. Average response time is under 2 minutes.
• WhatsApp — For quick queries requiring an immediate response. Details available within the 7p777 platform after logging in.

For official requests relating to privacy rights — such as data access, correction, or deletion — please contact us via email with your full account details so we can verify your identity and process your request accurately.

7p777 is committed to responding to all privacy inquiries seriously, transparently and within a reasonable timeframe. Your trust is the foundation of our relationship.