Terms & Conditions 7p777 — Terms of Use for Malaysia's Online Casino Platform

In this 7p777 Terms & Conditions document, the following words and phrases carry the meanings defined here unless the context requires otherwise:

• "7p777" refers to the online casino and Sports Betting platform accessible via the official website and any applications owned by 7p777.
• "Member" refers to an individual who has registered and holds an active account on the 7p777 platform.
• "Game" refers to all casino games, slots, live table games, poker, and any other games available on 7p777.
• "Sports Betting" refers to the acceptance of bets on sports and e-sports events offered through the 7p777 platform.
• "Account Balance" refers to the actual cash balance (excluding bonuses) in your 7p777 account at any given time.
• "Bonus Funds" refers to promotional credits granted by 7p777 that are subject to rollover requirements before they can be withdrawn.
• "KYC" (Know Your Customer) refers to the identity verification process that 7p777 may require from time to time.
• "RTP" (Return to Player) refers to the theoretical payout percentage for each slots or casino game.

The 7p777 platform operates under a valid international gambling licence. Use of this platform is at your own risk, and you acknowledge that gambling involves real financial risk.

To register and use the 7p777 platform, you must meet all of the following eligibility requirements at all times:

• Aged 18 years and above on the date of registration and throughout the duration of your membership.
• Register under your own name — you may not open an account on behalf of another person, including family members or friends.
• Not currently on an active self-exclusion list with any gambling platform anywhere.
• Have full legal capacity to enter into a binding agreement in the jurisdiction where you reside.
• Is not an employee, contractor, or relative of any employee or contractor of 7p777.

7p777 reserves the right to decline any membership application or close an existing account at any time if we determine that these eligibility requirements have not been met, without any obligation to provide further explanation.

Each individual is only permitted to hold one (1) active account on the 7p777 platform at any time. Creating multiple accounts using the same or different information is strictly prohibited and will result in the closure of all associated accounts.

By registering, you agree to provide truthful, accurate and complete information, including your full legal name (as shown on your identification document), an active Malaysian phone number and a valid email address. 7p777 reserves the right to reject or close any account containing inaccurate or false information.

You are solely responsible for maintaining the security of your 7p777 account credentials, including your password. 7p777 will not be held liable for any losses resulting from unauthorised access to your account caused by your own negligence. Please contact our support team immediately if you suspect your account has been accessed without your authorisation.

• One account per person — no exceptions.
• Your password must be kept confidential and must not be shared with anyone.
• Please update your account information if any of your personal details change.
• Any suspicious activity on your account must be reported to 7p777 support within 24 hours.
• 7p777 reserves the right to request identity verification (KYC) at any time.

7p777 accepts deposits via the following Malaysian payment methods only:

• Touch 'n Go eWallet — Credited in under 1 minute
• GrabPay — Credited in under 1 minute
• DuitNow — Credited within 1–3 minutes
• FPX (Maybank2u, CIMB Clicks, RHB Now, Bank Islam, and others) — Credited within 2–5 minutes
• Boost eWallet — Credited in under 1 minute
• ShopeePay — Credited in under 2 minutes

The minimum deposit is RM20 for all payment methods listed above. There is no standard maximum deposit limit, though large deposits may require additional verification. All deposits are in Malaysian Ringgit (MYR) only.

Funds deposited into a 7p777 account cannot be transferred to another member's account. All deposits are final and non-reversible, except under extraordinary circumstances at the sole discretion of 7p777 and following a thorough review.

Withdrawal requests at 7p777 are processed in accordance with the following policy:

• The minimum withdrawal amount is RM50 per transaction.
• The daily withdrawal limit for standard members is RM10,000. VIP members enjoy higher limits based on their membership tier.
• Withdrawals to Touch 'n Go eWallet and GrabPay are processed within 15 minutes during standard operating hours.
• Withdrawals to DuitNow and FPX are processed within 15–30 minutes.
• Withdrawals to Boost eWallet and ShopeePay are processed within within 10–20 minutes.
• Withdrawals must be made to the same payment method used for the deposit (source of funds principle).

7p777 reserves the right to withhold or delay withdrawals for security reviews, KYC identity verification or investigations into suspicious activity. In such cases, 7p777 will contact the member via email or live chat within 24 hours to explain the reason for the delay.

Winnings derived from bonus funds cannot be withdrawn until the associated rollover requirements have been fully met. Only cash funds (not bonus funds) may be withdrawn at any time without rollover conditions.

7p777 offers a variety of bonuses and promotions from time to time, including a Welcome Bonus of up to RM888 for new members. All bonuses are subject to specific terms stated in the relevant promotion. The following general terms apply to all bonus types at 7p777:

• Every member is entitled to a 7p777 Welcome Bonus one time only during the membership period.
• Bonus funds cannot be withdrawn directly — they must first be wagered in accordance with the applicable rollover requirement.
• Rollover for slot games is calculated at 100% of each bet.
• Rollover for live casino games (baccarat, roulette, blackjack) is calculated at 15% of each bet.
• Rollover for poker is calculated at 10% of each bet.
• Rollover for Sports Betting and e-sports is calculated at 25% of each bet.
• Bonuses must be used within 30 days from the date of credit, after which it will expire automatically.
• 7p777 reserves the right to void any bonus if there is evidence of abuse or circumvention of the bonus system.

Only one bonus may be active in your 7p777 account at any one time. If you make a new deposit while an existing bonus still has an outstanding rollover requirement, the rollover terms of the new bonus will apply. 7p777 reserves the right to modify, suspend or terminate any promotion at any time with reasonable notice.

All games available on the 7p777 platform — including slots, live baccarat, roulette, blackjack, dragon tiger, sic bo, and progressive jackpots — use a Random Number Generator (RNG) that has been audited and certified by accredited independent international bodies. Every game outcome is entirely random and free from any external influence.

• The RTP (Return to Player) value displayed for each game is a theoretical figure based on provider specifications, calculated over an extended period.
• Winnings are calculated in Malaysian Ringgit (MYR) at the fixed rate set within the game settings.
• In the event of a technical disruption during a game session, 7p777 will rely on verified server logs to determine a fair outcome.
• Game results confirmed by the 7p777 server are final and cannot be disputed.
• Bets placed during a confirmed system outage on 7p777 may be deemed void and stakes will be refunded.

For live casino (live dealer) games, video recordings of each session are retained by the game provider for dispute resolution purposes. In the event of a dispute regarding a live game outcome, 7p777 will refer to the relevant video recording as conclusive evidence.

7p777 offers betting on a wide range of sports and e-sports events, including football (EPL, Malaysia Super League, Champions League), badminton (BWF World Tour), cricket (ICC World Cup, IPL), MLBB, DOTA 2, CS2, Valorant, and more. The following specific terms apply to the Sports Betting section of 7p777:

• Odds displayed on the 7p777 platform are in decimal format and are subject to change before an event begins.
• Bets confirmed by the 7p777 system are binding and cannot be cancelled by the member except through the available Cash Out feature.
• For events that are cancelled or postponed by more than 24 hours, all bets will be voided and stakes returned.
• The Cash Out feature allows you to settle a bet early at a value recalculated by the 7p777 system based on the current state of the event.
• In-play betting is subject to data delays that may affect the accuracy of displayed odds. 7p777 reserves the right to reject in-play bets where there are concerns regarding data integrity.
• Bets placed on sporting events found to involve match-fixing will be voided once confirmed by the relevant sporting authority.

The following are strictly prohibited on the 7p777 platform and will result in immediate action, including account closure and balance freezing:

• Identity fraud — registering an account using another person's name or personal information.
• Use of automated software — using bots, automated scripts, or any software designed to exploit the 7p777 gaming or betting system.
• Collusion — unlawfully colluding with other members to gain an unfair advantage in poker or any other game involving competition between members.
• Bonus abuse — abusing the 7p777 bonus system through unintended means, including opening multiple accounts to claim bonuses repeatedly.
• Money laundering — using the 7p777 platform for money laundering or any other unlawful financial activity.
• System Disruption — any attempt to hack, disrupt, or manipulate 7p777's software or systems.
• Customer support abuse — making false claims, threatening, or harassing 7p777 support staff.

7p777 reserves the right to restrict access, close accounts, and withhold or confiscate balances if any of the prohibited conduct above is proven to have occurred. We also reserve the right to report suspected illegal activity to the relevant authorities.

Your 7p777 account may be closed or suspended in the following situations:

• At the member's own request — you may close your account at any time by contacting 7p777 support. Any valid cash balance will be refunded within 5 business days.
• Self-Exclusion — Members who request self-exclusion for responsible gambling reasons will have their accounts suspended permanently or for a specified period. Any available cash balance will be refunded.
• Breach of Terms & Conditions — 7p777 reserves the right to close the account of any member found to be in violation of these Terms & Conditions. Depending on the severity of the breach, balances may be partially or fully forfeited.
• Inactive — any account showing no login activity for 12 consecutive months will be considered inactive. 7p777 will send an email notification before imposing an inactivity fee of RM10 per month once the inactive period exceeds 18 months.

7p777 provides the online betting platform on an "as-is" basis and makes no warranties, express or implied, regarding the accuracy, completeness, or fitness of the platform for any particular purpose. To the extent permitted by applicable law:

• 7p777 is not liable for any service interruptions, technical failures or software malfunctions that are beyond our reasonable control.
• 7p777 is not liable for any indirect, consequential, or special loss or damage arising from the use of our platform.
• 7p777's total liability to any member for any claim arising from use of the platform is limited to the net deposit amount made by that member in the 30 days preceding the claim.
• 7p777 is not liable for any losses resulting from unauthorised access to your account caused by your own negligence in safeguarding your login credentials.

Use of the 7p777 platform is at your own risk. Gambling is an entertainment activity that carries real financial risk. Never wager money you cannot afford to lose.

7p777 is firmly committed to the principles of Responsible Gaming. We believe every member has the right to play in a safe and controlled environment. The following self-control tools are available to all 7p777 members:

• Deposit Limit — Set your daily, weekly, or monthly deposit limit. Reduced limits take effect immediately. Increased limits require a 7-day waiting period before coming into effect.
• Loss Limit — Set a maximum loss amount per session, daily, or weekly. Once the limit is reached, your game session will be stopped automatically.
• Session Time Limit — Limit the amount of time you can spend on the 7p777 platform per session or per day.
• Temporary Break — Pause your account for 24 hours, 7 days, 30 days or 90 days. During the cooling-off period, you will be unable to log in or make deposits.
• Self-Exclusion — Request permanent account closure or a minimum suspension period of 6 months. This is a final measure and cannot be reversed within the specified period.

7p777 also employs a problem gambling detection system based on playing behaviour. If our system detects signs of problematic play, we may reach out to offer support or proactively activate protective limits on your account.

7p777 respects the privacy of all members and is committed to protecting your personal information. The collection, processing, and use of 7p777 members' personal data is governed by Privacy Policy ours, which form part of these Terms & Conditions and should be read together with them.

In summary, 7p777 collects and processes your personal data for the following purposes:

• Managing accounts and providing 7p777 platform services.
• Processing deposits, withdrawals, and other financial transactions.
• Comply with legal, regulatory, and KYC requirements.
• Preventing fraud, money laundering and other unlawful activities.
• Improving the platform and sending service-related communications.

7p777 will not sell, rent or disclose your personal data to third parties for marketing purposes without your explicit consent. All data is protected with 256-bit SSL encryption and stored on secure servers with strict access controls.

7p777 reserves the right to amend, modify, or update these Terms & Conditions at any time at our sole discretion. Any material changes will be communicated to all active members via:

• In-platform notifications displayed on the 7p777 platform upon login.
• An email will be sent to the address registered to your account.
• Updates to this Terms & Conditions page will reflect a new revision date.

Notification will be given at least 7 days before material changes take effect, except where immediate changes are required for legal or security reasons. Continued use of the 7p777 platform after the effective date of such changes constitutes your acceptance of the revised terms.

If you disagree with any changes to 7p777's Terms & Conditions, you have the right to close your account before those changes take effect and request a withdrawal of any remaining cash balance.

If you have any questions, concerns, or complaints regarding these 7p777 Terms & Conditions, please reach out to us through the following channels:

• Live Chat — Available on the 7p777 platform, 24 hours a day, 7 days a week. Average response time is under 2 minutes.
• Email — support@7p777-bangla.com. We aim to respond to all email enquiries within 24 hours.
• WhatsApp — Available for general enquiries and basic support. Details accessible within the 7p777 platform after logging in.

For formal complaints relating to financial matters or breaches of terms, please use the email channel with a clear subject line and your account details. All complaints will be reviewed within 3 working days and we will provide a written response with the outcome of our investigation.

7p777 is committed to resolving all complaints in a fair, transparent and timely manner. Member satisfaction is our top priority.